Our support portal is temporarily unavailable
Why
As a precautionary measure following a recent vendor security advisory, we have temporarily paused portal access while we apply necessary patches and conduct verification testing. We will restore portal availability as soon as maintenance is complete
What this means for you
You can’t log in, open new tickets or view existing ones in the portal right now.Your existing tickets are not lost. We’ll pick them up where they left off once the portal is back.You can still submit urgent tickets via our TSA managedservices.tsa@fmxsolutions.com
Stay safe in the meantime
We will never ask for your password by email, phone or chat. Ignore any message that does. Only trust updates published on this page or sent from fmxsolutions.com.If we need you to take any action, such as resetting your password, we’ll tell you here.
Latest Updates
2026-10-21 12pm
We are shutting down our support portal in immediate response to CVE-2026-109618 and CVE-2026-109619 (PHP2Shell vulnerability).
Waiting for the PHP fixes to be available through our Linux OS maintenance stream to deploy them.
2026-10-21 12:30pm
Alma Linux has published an announcement stating that patches should be made available within the next 24h
Need help now?
For urgent issues, contact our team directly:
Email
managedservices.tsa@fmxsolutions.com
Hours
Monday to Friday, 8 am to 5 pm EDT