FMX Solutions is an Atlassian Platinum Solution Partner. FMX brings 14 years of experience in ITSM, knowledge of Atlassian best practices and ITIL best practices to every Atlassian implementation. Pre-packaged Service Offerings, designed by FMX Solution Architects, for Jira Service Management result in a lower cost and shorter implementation time for our clients. These service offerings are available for IT and Business Teams such as Marketing, Human Resources and Field Services.
Jira is a versatile project management and issue-tracking tool that enables teams to plan, track, and manage tasks and projects effectively. It allows teams to create customizable workflows, track progress, and prioritize tasks to ensure projects are completed efficiently.
Jira Service Management (JSM) is Atlassian’s service management solution for all teams. Jira Service Management is designed to help unlock high-velocity teams by empowering them to deliver great service fast. JSM brings visibility to work and accelerates the flow of work between development, IT, and business teams.
Confluence is a collaborative platform that empowers teams to create, organize, and share documents, ideas, and knowledge in a centralized space. It serves as a hub for documentation, meeting notes, and project information, fostering seamless collaboration among team members.
OpsGenie is a modern on-call alerting system for always-on services. It enables Dev and Ops teams to keep track of their alerts and incidents and notifies the right people at the right time. OpsGenie can be integrated with other Atlassian tools such as Jira Service Management, Jira, StatusPage and BitBucket.
